{"xsrfToken":"939a2f1fd3356617080d92d91d7749a63e2d1ef5_lout","branding":{"id":"11","key":"ict","name":"ICT Servicedesk","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c20411","headerLinkHoverBGColor":"#c20411","headerBadgeColor":"#c20411"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/32e3a4b6-285d-420b-83a0-7d14247a98ef/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MjJhZDYwMi1lMDc5LTQ0MGItOTc1Yy05NmU5YWY4YjNhN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMyZTNhNGI2LTI4NWQtNDIwYi04M2EwLTdkMTQyNDdhOThlZiI6WyJyZWFkIl19LCJleHAiOjE3ODExNDE5ODgsIm5iZiI6MTc4MTE0MTM4OH0.cnsaie2Kbr5PeNf2y-1RBZVftpH6-WCA-J6ntwHaIWM&client=722ad602-e079-440b-975c-96e9af8b3a7e&mode=fit","logoId":"32e3a4b6-285d-420b-83a0-7d14247a98ef","isLogoAvailable":true,"helpCenterTitle":"Looking for something?","sharedPortalName":"help.ap.be","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Waar ben je naar op zoek?","sharedPortalName":"help.ap.be","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Looking for something?","sharedPortalName":"help.ap.be","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"nl-NL","userLanguageTag":"en-US","portalThemeColor":"#c90620","helpCenterTitleColor":"#f2eeef","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ad5710d6-a69b-4145-8f98-189fa540cda1/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MjJhZDYwMi1lMDc5LTQ0MGItOTc1Yy05NmU5YWY4YjNhN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFkNTcxMGQ2LWE2OWItNDE0NS04Zjk4LTE4OWZhNTQwY2RhMSI6WyJyZWFkIl19LCJleHAiOjE3ODExNDE5ODgsIm5iZiI6MTc4MTE0MTM4OH0.7Kt--Mf2z7d3ToFu8bepgPbKmMUMDmZPV9sI3Up2WOg&client=722ad602-e079-440b-975c-96e9af8b3a7e&height=300&mode=fit","bannerMediaApiFileId":"ad5710d6-a69b-4145-8f98-189fa540cda1","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#f2eeef","hasTopBarBeenSplit":true},"portal":{"id":"11","key":"ict","projectId":10022,"serviceDeskId":11,"name":"ICT Servicedesk","description":"<p>Raise a request for ICT or report an issue.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","reqTypes":[{"id":"192","name":"Report an ICT issue","descriptionHtml":"<p>We'll automatically generate a ticket for you. Track the status of your ticket on this portal site.</p>","callToAction":"Report an ICT issue","introHtml":"<p>Contact the ICT Servicedesk</p>","icon":10521,"iconUrl":"https://aphogeschool.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[79],"key":""},{"id":"223","name":"1 - ICT (Incident)","descriptionHtml":"<p>Incident report created by ICT service desk</p>","callToAction":"1 - ICT (Incident)","introHtml":"<p>Create an incident report.</p>","icon":10524,"iconUrl":"https://aphogeschool.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"255","name":"1 - ICT (Service Request)","descriptionHtml":"","callToAction":"1 - ICT (Service Request)","introHtml":"<p>Create a Service Request</p>","icon":10550,"iconUrl":"https://aphogeschool.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"185","name":"Email Incident","descriptionHtml":"","callToAction":"Email Incident","introHtml":"","icon":10492,"iconUrl":"https://aphogeschool.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"258","name":"IN of UIT Dienst","descriptionHtml":"<p>Flow voor het inleveren of ophalen van ICT materiaal bij in- en uit diensttredingen van personeelsleden.</p>","callToAction":"IN of UIT Dienst","introHtml":"<p>Flow voor ophalen of inleveren van ICT materiaal bij bewegingen personeel IN of UIT dienst.</p>","icon":10499,"iconUrl":"https://aphogeschool.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[],"key":""},{"id":"176","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10476,"iconUrl":"https://aphogeschool.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"221","name":"Quick Close","descriptionHtml":"<p>Use to report an incident that was immediately resolved.</p>","callToAction":"Quick Close","introHtml":"<p>Quick close ticket. Will be set to status closed on completion. Use this to report incidents that were resolved on the spot.</p>","icon":10501,"iconUrl":"https://aphogeschool.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[],"key":""}],"reqGroups":[{"id":79,"name":"Report an issue"}],"orderMapping":{"78":[356,322,288,285,287],"80":[686,191,620,886,281,198,454,388,520,586,787],"79":[192,243,553,719],"51":[243],"57":[388,281],"59":[290,282],"72":[553],"58":[191]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8f80fede-0fea-31db-a5d7-9d83be4c5014","appLinkName":"System Confluence","appLinkUrl":"https://aphogeschool.atlassian.net/wiki","spaceKey":"IKP","spaceName":"ICT - KB - Portaal","spaceUrl":"https://aphogeschool.atlassian.net/wiki/spaces/IKP","isServer":false},"labels":[],"projectKey":"ICT","serviceDeskId":11,"kbLinkDomainURLs":["https://aphogeschool.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ICT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MjJhZDYwMi1lMDc5LTQ0MGItOTc1Yy05NmU5YWY4YjNhN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTQzOTQ5NDA3OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgxMTQyNTg4LCJuYmYiOjE3ODExNDEzODgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.XCBk35ALA7pT0yDp1ppA-QGT4twknuF9A3b3YbxVIyA","targetCollection":"upload-user-collection--439494079","endpointUrl":"https://api.media.atlassian.com","clientId":"722ad602-e079-440b-975c-96e9af8b3a7e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":455344129,"title":"Welcome to help.ap.be","url":"https://aphogeschool.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/455344129","space":{"key":"IKP","name":"ICT - KB - Portaal","id":94568452},"serviceDeskIds":[11],"appLinkId":"8f80fede-0fea-31db-a5d7-9d83be4c5014","idInString":"455344129","projects":[{"projectId":10022,"serviceDeskId":11,"portalId":11}]}}