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Quick to… → MFA configuration (add or delete MFA methods) → Password reset (you forgot your password) → Password change (you know your password, but want to change it) |
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What is your AP account?
Upon your registration or appointment at AP, you receive a username and a password. These credentials grant you access to various ICT platforms. With this information, you can also log in to a computer (laptop or desktop) at AP. Additionally, you receive an email address.
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Your username and email address are not the same! |
Activate AP account?
When you log in for the first time on one of the AP platforms, you need to go through a few steps. First, you have to change your password. Be aware that your password must meet certain requirements.
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You can find more information about your password here. |
To enhance the security of our systems, we also use multi-factor authentication (MFA). During your initial login, after changing your password, you will be prompted to activate MFA. Keep your smartphone at hand!
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You can find more information about MFA here. |
Difference between username and email address?
Your username consists of a letter and 6 numbers. You use this to log in to ICT platforms. For staff, the username starts with a 'p,' and for students, it starts with an 's.' It's sometimes referred to as your "p-number" or "s-number."
Your email address is formatted as firstname.lastname@ap.be or firstname.lastname@student.ap.be. You cannot use this email address as a username to log in. To access your mailbox, you also log in with your p- or s-number.
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If you're stuck, contact the ICT servicedesk at servicedesk@ap.be.