My AP account

On these pages, you will find everything you need to know about your AP account, MFA (multi-factor authentication), and your password.

General

• What is your AP account?

• Activate AP account?

• Difference between username and email address?

MFA (multi-factor authentication)

• What is MFA and why do we use it?

• How to configure MFA?

• Confirm MFA each time?

• I’ve lost my smartphone, now what?

• I have a new smartphone

• I only have a regular cell phone

• Change MFA method

• Using other authenticator apps?

• Using hardware tokens?

Password

• Password policy?

• Change password?

• Can’t login?

• Password expired?

• New password?

• A secure password